Four key conditions must be met to provide a basic level of service
Updated - Friday 07 December 2012
A basic level of service is assumed to be achieved when all the following criteria have been realised by a majority of the population in the service area:
- Quantity: people access a minimum of 20 litres per person per day,
- Quality: acceptable quality (judged by user perception and country standards)
- Reliability: an improved source which functions at least 350 days a year without a serious breakdown,
- Accessibility: spending no more than 30 minutes per day per round trip (including waiting time).